Types Of Roku Remote

You will have one of the following types of Roku remote control either the Standard IR (infrared) remote or the Enhanced “point-anywhere” remote depending on which Roku streaming player you own.

To learn about the features included with the remotes for the current lineup of streaming players, use the product comparison chart available on Roku’s website. You can use the suggestions here to help decide what type remote you own if you already have a Roku streaming device.

Roku Remote

Roku Remote

Standard Infrared Remote

To send signals from button presses on the remote the standard IR remote uses an invisible light called infrared or IR light. They must be pointed directly at the Roku device for IR remotes to operate reliably. Also, nothing should block the signals traveling between the device and the remote from where the infrared receiver is positioned. Check if you have a ‘Pairing’ button right below the battery compartment. This way, you can confirm if you have a Standard IR remote or an enhanced one.

Enhanced Remotes

Remotes have the ability connect over a wireless network. Which means there is no need for the Roku device’s visibility. Even obstructions don’t matter. These are known as Enhanced ‘Point-anywhere’ equipped remotes. With this, any obstruction between the remote and player will not matter. You can actually install the Roku device just about anywhere you feel like, actually out of sight.  A ‘pairing’ process is required to establish a connection between the Roku device and the enhanced remote. There are also a few other things you can do to check if you really have an enhanced remote.

Buttons and models with enhanced remotes

All streaming sticks come with the Roku enhanced remote. You know you have an Enhanced Remote, when you speak your voice commands into your remote. This is done predominantly to perform the search function or to control the Roku streaming device. Also, you will be able to connect your headphones to the remote for private listening.

For TV power and volume, buttons are included in the enhanced remote. Which means you can setup your TV controls right through the Roku remote itself.

Remote problems

For any problem with your remote, it is imperative to determine which type of remote you own. Only then you can embark on troubleshooting them. In any case, you should know that remote issues also vary from device to device.

If you have a standard remote, then the ‘pairing’ button will not be present. Each remote type comes with distinctive troubleshooting steps.

Note: Enhanced remotes have a slightly different approach to troubleshooting.

Functioning of the standard IR remote

Light signals are transmitted to a short distance from the IR transmitter on the remote to the receiver on the Roku device. The infrared light is invisible. So, it requires the remote to be pointed directly at the device for a reliable performance. Otherwise, you can encounter signal disturbances and blockages.

Standard IR not working

A standard IR is considered as not working when the Roku player does not respond appropriately when you press the command buttons on the remote. It could also happen that you receive an erratic response or absolutely no response at all.  Missed button presses are generally a result of the device being located in a place where signals from the remote are unreachable. The signal is either partially blocked or fully blocked. Dead or low batteries are also the second most common reason for remotes not working.

Troubleshoot the standard IR

  • To troubleshoot these problems on the IR Roku remote, first look if there are any visible obstructions. From where you are sitting, make sure you can see the front of your Roku device.
  • Point down to the front of your Roku player while trying to hold the remote higher on top of your head
  • Position the device in such a way that the remote is pointing directly at it. Try different locations.
  • Next, try replacing the batteries in your remote, if your Roku device is still not responding to button presses.
  • Alternatively, you can also try reseating them; just remove and replace them back. Replace your remote completely if nothing seems to be working.
  • The smartphone can help you determine whether the remote is sending an IR signal or not. Smartphones have the ability to detect infrared light because their cameras can see a wider range of wavelengths.

For more information, visit https://www.roku-account-login.com/ or call @ +1-844-309-1320.

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